When you enter a raffle and your PayPal payment is processed, your entry has been successfully submitted.
If you’re selected as a winner, your payment will be completed and your order will be confirmed.
If you’re not selected, your payment will be voided (not refunded). This means:
- The pending transaction will usually disappear from your account within 3–5 business days, depending on your bank
- It will not appear as a refund, as the payment is not taken
If you still see a charge after 5 business days, please contact our Customer Care team via our Contact Us page and we’ll look into it for you.