You can unsubscribe from our marketing emails at any time by scrolling to the bottom of any JD email and clicking the Unsubscribe link.
It can take up to 24 hours for your preferences to update. For example, if you unsubscribe before 5pm, you may still receive scheduled emails sent that day.
Please note: You will still receive important transactional emails such as order confirmations and delivery updates even if you unsubscribe from marketing emails.
If you are still receiving marketing emails after 24 hours, please contact our Customer Care team via our Contact Us page.