Once your return arrives at our Returns Centre, please allow up to 5–10 business days for it to be processed.
We'll send you a confirmation email once your return has been processed and any applicable refund has been issued.
If it has been more than 10 business days since your return was delivered and you haven't received an update, please contact our Customer Care team via our Contact Us page.
To help us investigate, please include:
- Your order number
- The items returned
- Your return tracking number or reference