If you've ordered multiple items, your order may be split into multiple deliveries. This means your items can arrive separately.
Check your Track Your Order page -Your Track Your Order page shows all items in your order, including any split shipments and their delivery status.
Check your emails and text messages - We'll send a dispatch email and text message each time a new parcel is sent. These will include tracking details for each delivery.
If you still haven't received all items after this time, please contact our Customer Care team via our Contact Us page.