We're sorry to hear there's an issue with your order.
You can submit your return through our Returns Portal by selecting the relevant return reason and uploading photos of the incorrect or faulty item.
Alternatively, you can contact our Customer Care team with:
- Your order number
- Photos of the item received (if incorrect), or clear photos showing the fault
Once we receive these details, we'll review your request and work towards a resolution as quickly as possible.
Please contact our Customer Care team via our Contact Us page.