We may be able to cancel your order if it has not yet entered the picking process.
Just placed your order
Please contact our Customer Care team as soon as possible with your order number. While cancellations are not guaranteed, we'll do our best to assist.
Order already being picked or shipped
Once your order has entered the picking process or has been dispatched, we're unable to cancel it.
If you no longer want your order, you can return it once it arrives. Please see our Returns Process for more information.
If you need assistance, please contact our Customer Care team via our Contact Us page.